Technical support tickets are responded to within 30 minutes at any time of the day/night. In most cases, we respond to the ticket within 10-15 minutes. If you need urgent assistance you can always contact us via live chat or by call and get immediate assistance. We recommend to contact you via tickets if you […]
Category: Pre-Sales
Will you transfer my accounts?
Yes, Unlimited Hosting Hub will migrate all your websites at no extra cost and will verify that the migrated websites run correctly on the new server. There will be no downtime nor data loss during the migration. Just open a ticket with migration department and provide the login details to your old server. You can […]
Are there any hidden costs?
There are no hidden costs behind any of our hosting services. All costs are provided on our web site and they are shown to you while you are signing up and filling in our order form.
How long does it take for a domain to be registered?
Once you have ordered your domain registration with us, the domain would usually be registered instantly. However in some cases it may take manual intervention for the registration to be completed. If your domain is not active after 24 hours, we recommend opening a ticket with our billing department inquiring the status of your order.