How do I point my domain to hosting I have elsewhere?

If you have registered a domain name with us but would like your site to be hosted elsewhere, this is certainly possible. If you would like to have all of your DNS settings hosted with your hosting elsewhere, along with all aspects of your domain/site, you would have to point the domain’s nameservers to your […]

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How do I add my domain to my cPanel hosting package?

Note: This guide is for adding ‘add-on’ domains to existing accounts only. If you instead select this domain as your primary domain then it will be automatically added into your hosting account. Login to you cPanel. Under the Domains section, select the Addon Domains icon. You will be directed to a page which prompts you to enter the domain name […]

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What is Domain ID Protection?

When an individual or an organization purchases a domain name without an ID Protect , their ownership information ( names, address, phone number, email ) are put in a global domain owner’s database. This information is gathered by websites , which are called WHOIS engines .  They publicly display these details online and thus domain […]

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How to update DNS settings in Godaddy?

Nameservers are your primary DNS controller, and without the correct nameserver settings, your email and website won’t work correctly. Your domain must be registered with GoDaddy in your account to edit nameservers. If you’re going to change your nameservers to another company, you need to have those available before beginning. Log in to your Account. https://www.godaddy.com/. Navigate to Domains, […]

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What support is included with my hosting plan?

This article details the scope of support we provide for our hosting products. Support Tickets: Our support team is manned 24 hours a day, 7 days a week. You can raise tickets with our support team with an average response time of around 20 – 30 minutes. Please note, some enquiries may take longer to […]

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